Technical issues with desktop, laptop, tablet, Chromebook, , phone, TV, internet connectivity
Hardware upgrades
Technology Tune-ups
Lessons – General computer, program specific (Word, Excel, G Suite, etc), social media use
Hardware Installation
Home and Small Business network upgrades
Data Backups
What happens if I run out of credits in a given month?
Did you go over on your credits for the month and need more help? No problem! You can buy more credits in $15 intervals, based on how much more you’ll need/want.
What if I don’t use all 60 credits in one month?
If you have extra credits in a given month that didn’t get used, they will roll over to the next month. If you have a balance of 90 credits or more at the end of two months, we will schedule a full technology tune up and data backup for you.
Will I have the same technician for each call?
Yes, only one technician is designated to a specific service area. We assign a limited number of customers to a technician, so they are never overbooked.